Voyig LLC Business Analyst in Houston, Texas

Overview

Our client, one of the nation's leading Midstream Oil/ Gas companies, is looking to add aBusiness Analyst to their team in the Houston area.

Responsibilities

  • Monitor incoming service requests and incidents and keep open items updated with current efforts

  • Create, analyze, and validate detailed functional specifications

  • Update and maintain design books, test scripts, work instructions and other team documents with new functionality or process improvements

  • Identify and communicate improvement opportunities with emphasis on continuous service improvement

  • Prevent the replication of problems across multiple systems by sharing lessons learned and best practices with other team members and management

  • Develops customer relationships by making efforts to listen and understand the customer; anticipating and providing solutions to customer needs; giving high priority to customer satisfaction

Minimum Essential Qualifications

  • Bachelor’s Degree in MIS, Business Administration and/or equivalent work experience in a related field

  • 2-5 plus years of experience as a Business Analyst or similar role in defining solutions to solve complex, multidisciplinary business problems with long-term implications

  • Specific focus on building, delivering, and maintaining mission critical, 24x7 production systems

  • 1-3 plus years of experience managing vendors, vendor managed software applications, and system administrators of the applications

  • Knowledge or experience with several of the following applications or business areas: Energy Trading and Risk Management, Right Angle, NG Marketing, NGL Marketing, Petroleum Logistics, Credit, Treasury, Contracts, Plant Accounting, Truck Dispatch, Tax, Pricing, Data Feeds

  • Facilitated group meetings such as workshops, project planning, or training sessions

  • Familiarity with Waterfall and Agile development methodologies

  • Strong written and verbal communication skills with an aptitude for problem solving

  • Strong reading and listening comprehension skills

  • Convey opinions persuasively

  • Able to find the "story" buried in processes and communicate it to a wider audience effectively

  • Must be able to independently resolve issues and efficiently self-direct work activities based on the ability to capture, organize, and analyze information

  • Create and visualize process and organizational models

  • Experience delivering solutions that align with business strategies

  • Experience troubleshooting complicated issues across multiple systems or processes and driving to solutions

  • Experience supporting resources performing user acceptance, regression and other required system tests, ensuring that system and/or related integration issues that arise are identified, researched and closed in a timely manner

  • Experience providing technical solutions to non-technical individuals

  • Demonstrated team building skills

  • Ability to deal with internal employees and external business contacts while conveying a positive, service-oriented attitude

  • Customer service experience

  • Regular and reliable attendance

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Job ID2018-3339

of Openings1

CategoryOil & Gas